Online Reputation Management (ORM) is managing the perception and reputation of your brand across all platforms on the World Wide Web.
Brands are built on trust and businesses are built on brands, Therefore, it is vital to keep the brand image unsullied and intact. ORM does this by keeping a check on what’s being said about your brand on the web. Any kind of misinformation, ignorance, grievance or malice is closely monitored and swiftly remedied to keep the brand name untarnished. The feverish pace with which news travels on the web makes the case for ORM even stronger.
While We diligently monitor as to what is being said, We are also skilled at intervention, if there happens to be a grievance. Interventions go a long way in helping the brand because they avert situations which could otherwise snowball into disasters. We also make sure a healthy and positive image of your brand is maintained at all times.